Integration with Egress
- Please raise a ServiceNow ticket with Egress Intake Form.
- Tier0 team will apply the necessary changes based on the intake form.
- Application team need to perform complete testing to ensure that they can access only whitelisted hostnames and private end points.
- If anything is blocked, application teams needs to fix and get back to Tier0 team.
- Once the application team provide positive confirmation over ticket for the testing, the ticket will be closed.
Important Points
- 2-3 weeks of advance notice is needed to plan the onboarding activities
- One week of SLA is needed for Tier0 to execute the egress onboarding activities (excluding customer testing and issue fixing)